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At Elite Property Management, we strive to make your living experience as convenient and seamless as possible. One of the tools we offer to enhance your satisfaction is the AppFolio online resident portal, designed to streamline maintenance requests and ensure prompt assistance. Here's a guide on how to make the most of this user-friendly platform. 1. Access the Portal: Log in to your AppFolio account through our website or mobile app. If you don't have an account yet, you can easily create one using your resident credentials provided by our team. 2. Navigate to Maintenance Requests: Once logged in, locate the "Maintenance Requests" section within the portal. This is where you can submit and track all maintenance-related issues for your property. 3. Submit a New Request: Click on the "Submit Request" button to initiate a new maintenance request. Provide detailed information about the issue, including the type of problem, location within your unit, and any specific instructions or preferences. 4. Attach Photos or Documents: For clarity and efficiency, consider attaching photos or documents related to the maintenance issue. This helps our maintenance team assess the situation accurately and expedite the resolution process. 5. Track Progress: After submitting your request, you can easily track its progress through the portal. Receive real-time updates on the status of your maintenance ticket, including when it has been assigned to a technician and when it's marked as resolved. 6. Provide Feedback: Once the maintenance issue is resolved, take a moment to provide feedback on your experience. Your input helps us continually improve our services and ensure your satisfaction as a valued resident. 10. Enjoy Peace of Mind: With AppFolio's online resident portal, you can enjoy peace of mind knowing that your maintenance requests are handled promptly and efficiently by our dedicated team. Experience hassle-free living and focus on what matters most to you. At Elite Property Management, we're committed to providing you with exceptional service and convenience at every step. Utilize the AppFolio online resident portal for seamless maintenance requests and enjoy a worry-free living experience. If you have any questions or need assistance, our team is always here to help.

Ames, Iowa, is not just a place to live; it's a community where residents come together to make a positive impact. If you're looking to give back and get involved, here are some volunteer opportunities in our area that you won't want to miss! 1. Volunteer at Food Banks: Help fight hunger in our community by volunteering at local food banks such as Food at First or the Food Bank of Iowa . Tasks may include sorting and packing food items, assisting with distribution, or helping with outreach programs. 2. Join Environmental Cleanup Efforts: Get hands-on with nature conservation by participating in environmental cleanup events. Organizations like Keep Iowa Beautiful and Story County Conservation host regular cleanups to maintain our parks, trails, and waterways. 3. Support Animal Shelters: If you're an animal lover, consider volunteering at the Ames Animal Shelter or partnering with organizations like the Animal Rescue League of Iowa . Help care for animals, assist with adoptions, or contribute to fundraising efforts. 4. Mentor Youth Programs: Make a difference in the lives of young people by volunteering with youth mentorship programs. Organizations like Big Brothers Big Sisters of Central Iowa and Boys & Girls Clubs of Story County offer opportunities to mentor, tutor, and engage in meaningful activities with local youth. 5. Assist with Community Events: Ames is known for its vibrant community events, and volunteers play a crucial role in making them successful. Whether it's helping with setup, providing logistical support, or assisting attendees, there are many ways to get involved and contribute to the community's spirit. 6. Participate in Habitat for Humanity: Join forces with Habitat for Humanity of Central Iowa to build homes for families in need. No construction experience is necessary, as volunteers receive guidance and training while working together to create safe and affordable housing. 7. Volunteer Virtually: If your schedule is busy or you prefer remote opportunities, consider virtual volunteering. Organizations like VolunteerMatch and United Way of Story County offer virtual volunteer options, from online tutoring to digital advocacy campaigns. By volunteering in Ames, you not only make a difference in the lives of others but also strengthen the bonds of our community. Whether you have a few hours to spare each week or want to commit to a long-term volunteer role, there's a place for you to contribute and create positive change. Together, we can build a brighter future for Ames!